FFXI-3202 Error

[Onji12]

Still no log in for me either. It's about time to unsub.

[Onyxia]

Well, it's been a month now without any resolution. It seems it's also extraordinarily arduous for a dev to dignify us with a response to ascertain the current status. The last time a dev replied to a bug thread was back in July. The thread has also shifted categories from bugs to technical support. This is not a technical issue it's a problem on SE's end, therefore a bug...

A representative provided me with a case number to refer to a couple of weeks ago. I've been inquiring to PlayOnline support once a week for an update using this number and told it was still under review and to refer to my own bug thread (which I cannot reply to due to forum restrictions).
Yesterday while speaking with a service rep they were unable to disclose any information about my account. Not even if it was still pending review. I asked for his supervisors name and information so that I might be able to open a channel for all of us. I was given the name. I again asked for their contact information, the rep then quickly closed the chat session.

I suffer from muteness and cannot call to speak to a person which I made clear with my first chat to a rep regarding this matter. So, I ensured my husband could speak on my behalf and they will get to deal with him now on a daily basis. It's astounding that such a large company is so wholly unprofessional, void of both competence and decency in customer service. I'm aware that ever since the games inception their customer service has been virtually non-existent but these events have still come as a surprise.

[Scythiroth]

Over 5 weeks now and still no response or any indication this is ever going to get fixed... I feel like if this was happening to the entire Asura server this would have been fixed as fast as possible but we are just being pushed to the back of the queue because this isn't happening to a large enough amount of people.

I'm trying to be as patient as possible, but this is quite the ridiculous amount of time to wait to be able to play the game again.

[bungiefanNA]

An idea I spotted on another forum. How many of you are running PeerBlock or somesuch? I've seen people have specific servers used for specific zones be blocked by not having all of SE's IP addresses in their whitelist.

[Scythiroth]

Don't use that and this error is only happening on one character of mine. =/ Which makes it a server side issue that we have no way of fixing.