I upgraded to Windows 10, and then successfully completed the update through PlayOnline, but whenever I try to run FFXI, I get a pop-up asking me to install DirectPlay. This problem is clearly related to the upgrade, but is this a Windows pop-up or a PlayOnline/FFXI pop-up, and is there a known solution to this issue?
Steps:
Update from Windows 7 to Windows 10
Log onto PlayOnline
Download latest FFXI version through PlayOnline
Attempt to run FFXI
Date & Time:
2015-08-10 to 2015-08-12
Frequency:
1. Always
Platform:
Windows 10
PC Manufacturer & Model Number:
“Homebuilt Computer”
Operating System:
Windows 10
Graphics Card:
NVidia GeForce GTX 560 Ti
ISP:
Clearwire
Type of Internet Connection:
Other
Thread: Windows 10
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08-12-2015 10:11 PM #1Player
- Join Date
- Apr 2013
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- 6
- Character
- Anrita
- World
- Lakshmi
- Main Class
- SMN Lv 99
Windows 10
(0)Last edited by Anrita; 08-12-2015 at 10:17 PM. Reason: Forum Guidelines
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08-13-2015 12:40 AM #2Player
- Join Date
- Mar 2011
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- Character
- Malthar
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- Shiva
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- BST Lv 99
Click yes to install DirectPlay.
(0)
08-13-2015 12:41 AM #3Player
- Join Date
- Apr 2013
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- Character
- Anrita
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- Lakshmi
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- SMN Lv 99
Haha, nice idea. I should have mentioned, though, that that's impossible. The pop-up doesn't respond to any user input.
(0)
08-13-2015 12:45 AM #4Player
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- Mar 2015
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- Character
- Bazookatooth
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- Asura
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- THF Lv 1
Go to control panel -> programs and features -> turn windows feature on / off -> Legacy Components -> turn on direct play
Originally Posted by Anrita
(1)
08-13-2015 01:40 AM #5Player
- Join Date
- Apr 2013
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- 6
- Character
- Anrita
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That worked. Thanks, bazookatooth. /bow
I wonder why Microsoft's tech support didn't think of that....(0)
08-13-2015 04:41 AM #6Player
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- Mar 2015
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- Character
- Bazookatooth
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- Asura
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- THF Lv 1
Microsoft has tech support? :P
Originally Posted by Anrita
(0)
08-19-2015 01:11 PM #7Player
- Join Date
- Mar 2011
- Location
- Bastok
- Posts
- 92
- Character
- Ibhalliwell
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- Ragnarok
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- SMN Lv 99
Yes, they have tech support in three different ways (FYI: They call it Microsoft Answers).
Originally Posted by bazookatooth
1) Retail copy: They provide you support complete and free. I'm not sure of the time period.
2) Retail and OEM: Any issue with Windows Update, as long as it is a valid copy (OEM or Retail), they will help.
3) Pay per call. I'm not sure of the price ($9.99, $19.99, ???) and if they can't fix/resolve the problem/question there is no charge.(0)
08-19-2015 11:53 PM #8Player
- Join Date
- Mar 2015
- Posts
- 364
- Character
- Bazookatooth
- World
- Asura
- Main Class
- THF Lv 1
It was a joke (as is MS Support).
Originally Posted by IBHalliwell
(0)
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FINAL FANTASY, SQUARE ENIX, and the SQUARE ENIX logo are registered trademarks of Square Enix Holdings Co., Ltd. Vana'diel , Tetra Master, PLAYONLINE, the PLAYONLINE logo, Rise of the Zilart, Chains of Promathia, Treasures of Aht Urhgan, and Wings of the Goddess are registered trademarks of Square Enix Co., Ltd. The rating icon is a registered trademark of the Entertainment Software Association. All other trademarks are the property of their respective owners. Online play requires internet connection.
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