Error UCS-5024

[Drblade]

It's the talk of the day today. This error that has everyone in rage mode. I saw on another thread someone started the thread off about talking about the problem and the next post was a moderator talking about thread in the wrong spot.


So the purpose of this thread (on behalf of all the angry players out there who can't play) is to see if a moderator will post and either explain what's going on, give some details or something. I mean, what's the point of this official forum site if it gets us no where.

My story: I woke up this morning, saw I was disconnected from the game. I go in like normal to reconnect. I get to the last "play" screen and it gives me content error. I go to reactivate content ID, get error. I go to view content ID, get error. I go to obtain new content ID, error. I can't go in membership info to change billing info or anything. I see that there is registration maintnence going on. I look in some forums, see that tons of other people are having this problem. I go online to playonline.com to try and do a support chat. Takes all my info but since it's Saturday morning, I have to wait until Monday morning for a reply.

I have not changed billing info anytime recently. I purchased all three abyssea packs on Jan 7th, so not a problem there. I only have 2 content IDs - main and mule. I paid for March's month of service. I tried waiting a few hours, maybe maintnence wasn't done yet. It has now been 9 hours since I woke up and still getting the same error. I've tried resetting POL, resetting my PC, even stupid things like restarting my wireless router. Nothing.


So I want to know from a moderator what exactly is going on?


Ty

[Kykusho]

I might just go pay my aion account and jump on that.

[Drblade]

Waiting for a moderator to post..

[Tanag]

Just keep posting in the wrong forums, they are clearly active cause they are moving and locking threads. Make them work till we get an answer.

[Drblade]

Did that as well, now just waiting..

[Kykusho]

Just keep posting in the wrong forums, they are clearly active cause they are moving and locking threads. Make them work till we get an answer.

I had something like that in mind.
Dont want to get the Hammer tho.

[Kraatos]

MOderator post isnt gonna happen till early jp time so ur gonna be waitin all night for one of them to post there sleeping atm but if u leave ur name number n a breif message they might get back to u when its convient for them... but puttin us out of came for a day is incovient for us.... so not fair

I vote for Square Enix to have 24 hour 7 day week customer service anyone agree?

[Tanag]

MOderator post isnt gonna happen till early jp time so ur gonna be waitin all night for one of them to post there sleeping atm but if u leave ur name number n a breif message they might get back to u when its convient for them... but puttin us out of came for a day is incovient for us.... so not fair

I vote for Square Enix to have 24 hour 7 day week customer service anyone agree?

I agree and already made a suggestion about it.
http://forum.square-enix.com/ffxi/th...-support-staff

[Sweetashoney]

It will get fixed when the Jp prime time comes & they can not play from this issue. Then we will see results!

[Printmaker]

Can we please have our Final Fantasy back? Honestly the free month is not a service to your customers if in the process your free month includes no access. We all didn't read the fine print. I too am screwed my husband and I pay on the same card; he is on, I am not. WTF Is the problem that you want only one of us to have a free month? Come on...