Details:
Cannot complete mission. Went through ti in a party simultaneously with a linkshell member. Talked to all the NPCs at the same time, travelled together. Could not get key items for the broken key fragments to spawn the NMs, but my party member did. He spawned the NMs and got the cutscene in Uggalepih, I could not. He got the cutscene from the kind, I could not. NPCs talk to me like Lightbringer has already been found, but the mission giver won't give me the completion, and I cannot restart the mission or change nations. I have done every quest I could find in my active quests that involved both zones the mission involves, and nothing has worked.

Date & Time:
November of 2013, and it was reported to a GM then. It was then put in the dev team queue, because only they can fix broken character data. It has now been a year, with GMs reporting when I ask them to check the ticket, that the only activity is GMs checking on it, and it is otherwise untouched. Missions are my main goal in this game, and I can't complete San d'Oria or Bastok with this glitch. I am almost done with Wings of the Goddess and Adoulin, leaving those as my last missions at this time.

Frequency:
Always. I cannot get it to change by trying to go through all the mission steps from the beginning.

Platform:
PC, Windows 7 Professional 64-bit, on a homebuilt desktop computer.

Graphics Card:
AMD Radeon HD 6800 series

ISP:
Alaska Communications DSL 10 Mbps