During the following time period, we were experiencing an issue wherein customer support was unavailable through the Support Centre and from within the game.

The issue has been resolved and these functions can now be used as normal.

We apologise for any inconvenience this may have caused.

[Date & Time]
Sep. 20, 2014 from 5:18 to 6:01 (GMT)

[Details]
- Customer support via email unavailable through the Support Centre.

[Cause]
- Server equipment issues

[Affected Services]
- Various support-related functions