During the following time period, we were experiencing an issue wherein customer support was unavailable through the support center and from within the game.
The issue has been resolved and these functions can now be used as normal.

We apologize for any inconvenience this may have caused.

[Date & Time]
Sep. 19, 2014 from 10:18 p.m. to 11:01 p.m. (PDT)

[Details]
- Customer support via email unavailable through the Support Center.

[Cause]
- Server equipment issues

[Affected Services]
- Various support-related functions