I keep getting these random video freezes. It will make the whole screen a solid color or it will be stripes that are two different shades of the same color. When this occurs I am forced to reset my entire system.
This first occurred upon initial use after installation a few months ago. I kept constantly raising my settings on my computer, overclocking it more and more, and the crashing kept getting more frequent and progressively worse. I came across some random article that said I would need to do the exact opposite and severely underclock my system. I did this and the crashing completely stopped.
About 3 days ago this started occurring again and I dropped my settings down but this did not resolve the issue at this time.
I have tried to submit an email ticket since chat and phone support are only open during the hours I work. Every time I submit I get an error and it doesn't seem to actually submit the ticket.
If any tech support agents could provide me with a direct email I could send my DXDIAG to, which also said it was too big to put into the box, and all other information that would be wonderful. I further would not mind putting non-identifying information here directly into the forums if that would be ok.
I really enjoy playing this game again after quitting 8 years ago, so much that I even bought the game all over and restarted everything since I no longer had my old login information since it was way back before the Square Enix account and it was just the random letter and number POL ID.
Any assistance is greatly appriciated
Tech information:
Windows 7 Home Premium 64bit SP1 up to date
AMD FX Quad-core CPU 4.09 ghz (currently overclocked since the underclock made no change and after the forced overclock not seeing any differences either)
8gb DDR 3 ram max speed of 1866
MSI/AMD R7770 Video 1gb GDDR5 using DVI