We previously announced the removal of the French and German language options from FINAL FANTASY XI.

We would like to inform you that this change has taken effect during July 8, 2014 version update.
French and German-speaking players can continue playing using their characters and settings in the English language environment (some in-game macros may need to be modified). Moreover, French and German Customer Support services will remain available.

We would like to express our heartfelt gratitude to our French and German speaking players for their fantastic long-time dedication to FINAL FANTASY XI.