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  1. #1
    Player Shadygrove's Avatar
    Join Date
    Mar 2011
    Posts
    12
    Character
    Tsybil
    World
    Lakshmi
    Main Class
    RDM Lv 99

    Never got the Dec 10th Email

    Eligible players will be sent a campaign code to the email address registered to their Square Enix Account on Wednesday, December 10, 2013.
    Only I didn't get it. Yes my account was active.
    (1)

  2. #2
    Player rapidDREAM's Avatar
    Join Date
    May 2012
    Posts
    6
    Character
    Rapiddream
    World
    Carbuncle
    Main Class
    SMN Lv 99
    Ditto. The officiail website says :

    - Did not receive any campaign codes
    Please contact the Support Center. We apologize for the inconvenience.
    Square Enix Support Center
    http://support.na.square-enix.com/main.php?id=20&la=1
    But I couldn't find where to send an inquiry except for https://support.na.square-enix.com/c...php?id=20&la=1 Though I don't know what I'd file the inquiry under.
    (0)

  3. #3
    Player Shadygrove's Avatar
    Join Date
    Mar 2011
    Posts
    12
    Character
    Tsybil
    World
    Lakshmi
    Main Class
    RDM Lv 99
    Thanks for the link.

    I went with the in game items as that was the only selection with even a vague relevance.
    (0)

  4. #4
    Player Kuvo's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    131
    Character
    Kuvo
    World
    Bismarck
    Main Class
    SAM Lv 99
    Me and a friend did not get the codes either. Even though both of us have accounts longer then they described. I also contacted the help support email today so hopefully they will get back to me soon enough. Most likely, SE isn't going to give out new codes.
    (0)

  5. #5
    Player BlackHalo714's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Hauntedecho
    World
    Odin
    Main Class
    BLU Lv 99
    Did not get a code either double checked my inbox and junkbox to make sure. Email is registered correct and they sure don't have a problem sending their billing notices to my email. Sent a support issue doubt it will get fixed since they stated they will not be resending codes.
    (0)

  6. #6
    Player Enochroot's Avatar
    Join Date
    Dec 2011
    Posts
    133
    Character
    Enochroot
    World
    Phoenix
    Main Class
    BST Lv 99
    Same happened to me - didn't get anything, chat support incredibly unhelpful. Opened a ticket via email, they said it was escalated and that I'd hear back in 48 hours and it's been 8 days and nothing. Pathetic.

    Botching a customer appreciation event doesn't make us feel very appreciated. Just sayin'.
    (0)

  7. #7
    Player bungiefanNA's Avatar
    Join Date
    Feb 2012
    Posts
    917
    Character
    Bungiefan
    World
    Asura
    Main Class
    BLM Lv 99
    I didn't get it either. Sent a support request, got an email confirmation about 4 days later. Still no actual code sent. It seems like they are flooded with a ton of requests for codes right now.
    (0)

  8. #8
    Player Ethereal's Avatar
    Join Date
    Mar 2011
    Posts
    82
    Character
    Ferocity
    World
    Siren
    Main Class
    PLD Lv 99
    Same here - been active since release, never got any email/code either. GREAT JOB SE, can't send simple emails out.
    (0)
    http://www.etherealls.com
    Prodigy - Ethereal Linkshell - Diabolos
    Ferocity - xEtherealx Linkshell - Siren
    Aegis 12/31/06
    Spharai 10/20/13
    Burtgang 01/05/15

  9. #9
    Player Solumbum's Avatar
    Join Date
    Nov 2012
    Posts
    8
    Character
    Merlincloud
    World
    Leviathan
    Main Class
    BLM Lv 99
    Yea it weird my gf never got her's as well sent in report on the 11 and 15 days later all she has gotten is a email saying they esculated her report but nothing else ~_~; she really wanter her joytoy think its just a curse come on SE fix this already
    (1)

  10. #10
    Player SNK's Avatar
    Join Date
    Mar 2011
    Posts
    438
    Character
    Snk
    World
    Sylph
    Main Class
    BST Lv 99
    Yeah I didn't get one either while I've been finding out some folks have gotten 2 or more codes in their emails.
    (0)

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