Currently, we have confirmed that some players eligible for the campaign have not received the correct number of campaign codes.

Therefore, we ask that players who meet any of the conditions below take the appropriate corresponding action.

- Received extra campaign codes
Please register as many codes as you require, but we ask that you discard any extra.

- Did not receive enough campaign codes
We are currently in the process of re-sending the codes. We ask for your patience as you wait for this matter to be resolved.
* The codes will be re-sent by Dec. 13, 2013.

- Did not receive any campaign codes
Please contact the Support Center. We apologize for the inconvenience.
Square Enix Support Center
http://support.na.square-enix.com/main.php?id=20&la=1

We apologize for any inconvenience and thank you for your patience and understanding.