During the following time, PlaySpan, Inc. experienced technical difficulties listed below. The issue has already been resolved and we apologise for any inconvenience this may have caused.

[Date & Time]
Aug. 8, 2013 21:30 to 23:30 (GMT)

[Details]
Certain customers received an error message when they attempted to add Square Enix Crysta to their accounts using PlaySpan, Inc. (Ultimate Pay) as their payment method.

[Affected Customers]
Customers using PlaySpan, Inc. (Ultimate Pay) as their payment method to add Square Enix Crysta.