I'd be all for that if someone from the dev team came here and said something along the lines of:
"Don't worry, I know it may sound strange but rest assured nothing is gonna happen, we have big plans about your concerns and trust me you won't be disappointed. We have a lot of stuff planned, just wait and see!"
Instead of:
"I'm sorry to hear so many disappointed people, I wasn't expecting it. I'm doing my best to find a solution about this issue, maybe I've found one and it could be this XXX, but I don't know if we'll be able to implement it because we lack manpower. Sorry! Doin my best!"
Do you get the difference, right?
The first is a person who has everything already planned in mind, he was expecting this reaction, everything is going exactely according to his plans.
Maybe I won't like his plans, but at least I know he has one and everything is going perfectly to how he planned stuff.
The second is a person who wasn't expecting things to go this way, not to this degree. In the rush of the moment he worked his ass off to find a last-minute solution, he found one... maybe.
But it's not really 100% convincing so he's still working on it.
Also, he's not even sure if he'll be able to implement it because they don't have many employees and they had different plans and weren't really planning to be needing this last minute solution.
See? How can you trust someone like this? How can you have faith in his ideas, his plans? I have none, at the moment.