Thank you for contacting SQUARE ENIX support,
Thank you for your contact today.
We apologize, while the product you are referring to is indeed a SQUARE ENIX product, the store that handles those issues has their own support system in place to assist with these types of problems.
To reach the support site for the SQUARE ENIX GAME STORE/E-STORE, please visit
http://www.digitalriver.com and click on customer service.
Please be sure to only use the support link from that page, as it will lead you to the correct support inquiry page.
Thank you for contacting the SQUARE ENIX Support Center.
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For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at
http://support.na.square-enix.com.