Square enix,Please! Start listening to us.(use more questionnaires)

[Kriegsgott]

I think you messed up there. If only "some" is getting through, there what's the point of the forums and MODs?

would be funny if only "some" geting SoA and all other people just dont care about it til NA/EU's geting more respect!

[Sarick]

Hello folks!

Some of your feedback has been heard and if you placed a GM call a survey will be sent to your e-mail. Now granted the survey is geared toward Customer Service suggestions, there are free form areas where you can give your advice.

I do not want you guys to think "oh great, a survey where our suggestions are sent to the garbage can..." because it is not true; the management team is sent the results on a regular basis and policy/procedure may be changed from what is said in these survey; we want to know what you think whether it be good or bad... we can only improve if you share what is troubling you through the Official means we have offered.

Our customer's will only be able to take one Survey per month as we did not want to spam our customers emails. Pushing a questionnaire every time you login to game or the forums might be overkill and we would lose important data if "false" answers.

I will step out of this thread and let you continue with your ideas.

Thank you,

-SGM Jhanaka

Add me then you know my Email... I'm available in game like always.