[NA] All Worlds Login Difficulties (Mar. 7)

[NOC_NA]

We are currently experiencing technical difficulties wherein players are unable to log into FINAL FANTASY XI.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Mar. 7, 2012 19:50 (PST)

[Details]
Unable to log into FINAL FANTASY XI.

[Cause]
Under investigation

[Affected Service]
- FINAL FANTASY XI

[NOC_NA]

We have determined that the technical difficulty, wherein players are unable to log into FINAL FANTASY XI, is being caused by an issue with the network equipment.

This same network equipment issue has been confirmed as the cause for the search function difficulties that surfaced on March 6. Therefore, we will be conducting a joint maintenance at the date and time listed below. During the maintenance, FINAL FANTASY XI will be unavailable for play. The duration of the maintenance is currently unknown, but we will provide an update as soon as additional information becomes available.

We deeply apologize for the inconvenience this issue is causing and thank you for your patience.

[Date & Time]
From Mar. 7, 2012 20:31 (PST)

[Affected Service]
- FINAL FANTASY XI

* The World Transfer Service will be unavailable starting 30 minutes before the maintenance. Please wait until after the maintenance is completed before attempting to use this service.

[NOC_NA]

During the following time, all Worlds in FINAL FANTASY XI experienced technical difficulties listed below. The issue has been addressed, and players are now able to access FINAL FANTASY XI again.

In addition, we have determined that the Auction House and search function difficulties which surfaced on March 6 were caused by the same network equipment issue. Therefore, these technical difficulties have been addressed in conjunction with this maintenance, Mar. 7, 2012 from 20:31 to 22:35 (PST).

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Mar. 7, 2012 from 19:50 to 22:35 (PST)

[Details]
- Players were unable to login to FINAL FANTASY XI
- Some players were unable to play FINAL FANTASY XI

[Cause]
- Network equipment issue

[Affected Service]
- FINAL FANTASY XI