Dynamis Time Extensions

[Alderin]

Platform: PC / Windows 7
ISP: Bigpond (Australia)
Type of Internet Connection: Cable
Date & Time: Around 7:00am GMT+10, 08/03/2012
Frequency: Repeating
Character Name: Alderin
Race: Hume
World: Ragnarok
Main Job: BST
Support Job: DNC
Area and Coordinates: Dynamis - Buburimu, zone wide
Party or Solo: Solo
Monster Name: Avatar Idol (TE-2) Adamanking Image (TE-1)
Steps:
1. Zone into Dynamis - Buburimu
2. Used pet to attack Time Extension Monsters - Starting with TE-5, with very minimal links (The ones I had links, I ended up getting the KI).
3. After defeating all time extensions, I begin attacking mobs to drop currency. I proc the first mob and it turns out to be blue proc. Tracing my steps back I knew I did not miss a TE. Blue proc would mean I missed 2x.
4. Checked temporary key items, and only had 3/5 of the key items. Double checked which ones I was missing I then proceeded to go back and kill those TE's.
5. After going back and killing the TE's that drop the key items I was missing, I did not obtain the key items. (Ensured no links this time to be sure)
6. After not recieving the KI from these I then proceeded to go back and kill all apart from the 20 minute TE (which I knew I had), and these did not drop any key items also.
7. After frustration and time wasting, I decided to warp instead of spending another 1hr+ of time.

*Note: If it helps, this was during the period where the /search function was unavailable.

I would like to add that I am currently building a relic - and due to the lack of current content worth while doing, Dynamis is what keeps my subscription active. It was extremely distressing that I could not farm effectively despite running all the normal procedures - plus some, then to be told by the GM that I spoke to that they have no way of either the ability for me to reenter - nor give me the Key Items that were refused to me due to this bug.

I request that this bug be on a high priority list as I believe that I am not the only one that logs in mainly for Dynamis at the current state of in game content worth while doing.

[Feynman]

Considering you sound like you dyna often this probably isn't the issue, but you're sure you killed the right images/idols? Especially in Dreamlands they can be tricky to find since they roam and (been awhile) but I don't even think all "impossible to gauge" are actually TEs.

Just a thought, nothing insulting ("Haha noob doesn't know how to dyna" or something) meant about it.

[Baccanale]

Greetings, Alderin!

Thank you for posting your concerns about the loss of your Dynamis key items. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here and here for any details regarding the development team's investigation. Thank you for your report!