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  1. #1
    NOC
    Join Date
    May 2011
    Posts
    2,868

    [EU] Registration Server Maintenance (Feb. 29)

    The PlayOnline registration server will be unavailable due to maintenance at the following time. During this period, users who have not performed the Square Enix account transfer process will be unable to cancel their accounts.

    Also, if there is a problem with your payment method, you may be automatically disconnected from the game during the maintenance period. To avoid this, please complete the Square Enix account transfer process in advance.

    * Users who have completed the Square Enix account transfer will not be affected by this maintenance.

    We apologise for any inconvenience this may cause and thank you for your understanding.

    [Date & Time]
    Phase 1
    From Feb. 29, 2012 23:50 to Mar. 1, 2012 1:00 (GMT)

    Phase 2
    Mar. 2, 2012 from 0:00 to 1:00 (GMT)
    * Maintenance completion time may be subject to change.

    [Affected Services]
    Customers using PlayOnline who have not completed the transfer.

    [Details]
    PlayOnline registration server maintenance for the billing cycle.
    * PlayOnline and all PlayOnline services not listed above will remain accessible.
    (0)

  2. #2
    NOC
    Join Date
    May 2011
    Posts
    2,868

    [EU] Notice regarding extension of monthly clean-up procedure (Mar.2)

    Regarding the 2nd phase of the monthly clean-up procedure currently taking place, we expect a delay in the completion of the procedure. We will notify you once we have determined an expected time of completion.
    While this procedure is taking place it is not possible to join or leave PlayOnline, purchase, cancel or recover content IDs, or edit membership information.

    We apologise for the inconvenience.
    (0)

  3. #3
    NOC
    Join Date
    May 2011
    Posts
    2,868

    Registration Server Maintenance Extended (Mar. 2): Follow-up

    We regret to inform you that the registration server maintenance will be extended further than previously announced.

    We will make another announcement as soon as we can provide a completion date and time.

    We deeply apologise for the inconvenience and thank you for your patience.
    (0)