FFXI Soundtrack on backorder

[VoiceMemo]

Anyone else get an email of the soundtrack being on back order, even though you've preordered it MONTHS before the release date. This really disappoints me as the whole purpose of a preorder is to insure that enough are made to satisfy it. This is poor planning on SE's part or whoever is handling the CD sales.

Please pass on my dissatisfaction with the CD preorder to the appropriate channels.

[sgtsagara]

i got an email as well

[Bulrogg]

I got the email too. I seem to remember the same sort of thing happening with the Hori Clock. Classic SE.

I am curious if any were sent out or if everyones' order is delayed.

[whmsyrup]

I got the email too... I was super pissed when I read it. what was the point of pre-ordering two months ago? ; ;

[Furukawa]

i got that email as well. I just hope that I still get the in game item... I preordered it the day they started taking preorders. -_-

[Bayohne]

Hey gang, I checked into this for you all. Basically the email you received is simply an automated message that is generated when the item(s) in your order are not available to be shipped on the pre-determined release date (in this case, on 11/15). While the message does say it's "out of stock" and makes it seem like your order is up in the air, the notice is simply being generated and sent because the products are not yet in stock in our system to send out. So hang tight, your orders are fine and there's no need to worry!

[Ketaru]

Relating to the soundtrack for some of us that did get it, how do I claim the Spinet? I'm not sure if you sent directions in different languages to different regions, but I pre-ordered mine out of a retailer in Hong Kong and the instructions are all in Japanese...that is if I'm looking at the right thing.

[Furukawa]

Hey gang, I checked into this for you all. Basically the email you received is simply an automated message that is generated when the item(s) in your order are not available to be shipped on the pre-determined release date (in this case, on 11/15). While the message does say it's "out of stock" and makes it seem like your order is up in the air, the notice is simply being generated and sent because the products are not yet in stock in our system to send out. So hang tight, your orders are fine and there's no need to worry!

Good to know that. Thank you!

[Pawkeshup]

So when will they be shipped? My friend who ordered via Amazon.jp already received his...

[Tonan]

Relating to the soundtrack for some of us that did get it, how do I claim the Spinet? I'm not sure if you sent directions in different languages to different regions, but I pre-ordered mine out of a retailer in Hong Kong and the instructions are all in Japanese...that is if I'm looking at the right thing.

Let me try to translate the instructions for you:

① Logon to the Square-Enix Account Management System page, choose "Select Service" from the menu list on the left, then click on "Final Fantasy XI", then there is a blue button on top that says something like "Click here for Service Account Contract" (which links to a page to enter registration codes, item campaign codes).

② Enter the 20-digit campaign code you got in your soundtrack CD's, then choose the service account (POL account) linked to the square-enix account, and subsequently one character within the service account to receive the item.

③ Logon to the game as the selected character, then go to the Festive Moogle (there are three: Sandoria Port J-9; Bastok Port J-13; Windurst Walls C-14, all are just outside of Moogle House exits) and talk to it to claim the Spinet.

I hope the above information helps~ Be reminded that the code is good through 31 December 2012, so you should have sufficient time! lol.

And I do believe you need to have transferred the POL account to the Square-enix account this time to claim the campaign item. (while before registration could be done within the POL viewer, now we need to do it separately in a browser on the SE account management page).

Enjoy the spinet, though somehow it seems that the volume of BGM it plays is independent to the "BGM volume" setting within the game configuration.