I am of the opinion that a Paladin should function like a walking shield, extending their defensive capabilities to their allies while providing support and functioning as the group's anchor. Abilities like Provoke made sense years ago but as the game has moved further and further away from the tank and spank formula, Paladins need to be able to utilize their shield and heavy armor in some way, even if that isn't centering attention on themselves. Being able to shove themselves in the way of incoming blows and forcing enemies to attack them instead by way of a job trait or however the devs decide to go about that would go a long way toward getting them back into the game. Hell, I know I'd be leveling mine again instead of sighing heavily each time I get a new tank piece and tossing it into storage.