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  1. #1
    NOC NOC_NA's Avatar
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    [NA] ClickandBuy Transaction Fee Issues

    We have identified an issue wherein certain customers using ClickandBuy as their means of paying fees for various services are being assessed an international transaction fee by their banks. The issue is currently being addressed so that these fees do not continue to occur. If you have been charged with an international transaction fee, please contact the Square Enix Support Center for assistance.

    Square Enix Support Center Contact Page
    http://support.na.square-enix.com/co...hp?id=447&la=1

    We apologize for the inconvenience this is causing and thank you for your patience.
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  2. #2
    NOC NOC_NA's Avatar
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    [NA] ClickandBuy Transaction Fee Issues Resolved

    In September, we identified an issue wherein certain customers using ClickandBuy as their means of paying fees for various services were being assessed an international transaction fee by their banks. Since then, we have worked vigorously with ClickandBuy to resolve this issue for affected customers and prevent it from reoccurring in the future. We are happy to announce that this has been accomplished.

    We thank you for your understanding and patience regarding this matter.
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