SE needs to learn more about their billing partner Click & Buy! I was just charged an "international processing fee" as well as my normal monthly FFXI fee!
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08-06-2011 07:13 AM #1Player
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Click & Buy charges "international processing fee"!
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08-06-2011 08:21 AM #2Player
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Most likely your bank charged you.
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08-06-2011 08:50 AM #3Player
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Your bank charged that, not click and buy.
Originally Posted by Dulcinea
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08-06-2011 08:54 AM #4The solution is probably to have your bank, pay another bank, who pays another company, to pay to C&B so they can pay SE. It is the amount of middle men that lowers the price of stuff!
(4)
08-06-2011 10:03 AM #5regardless of who charged it.. it is a new cost not incurred before, that is now being thrust on players with no explanation as to why one specific group of peoples (non-JP) have been forced into it.
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08-06-2011 10:59 AM #6Player
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Its still your bank.
Originally Posted by RAIST
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08-06-2011 11:08 AM #7Fixed that for you.
Originally Posted by Kimble
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08-06-2011 11:19 AM #8dude... ~.~ really... just wow...
Originally Posted by RAIST
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08-07-2011 11:26 AM #9Player
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This is exactly the point of one of many problems with the use of Click&Buy.
Originally Posted by RAIST
Square Enix is forcibly alienating a somewhat large segment of its potential customer base by using a foreign intermediary.
If the need of a 3rd party handling group is so dire then it falls on the responsibility of Square Enix themselves to arrange for said intermediaries located within major geographic locals to provide fair and equal service to it's customers without additional service charges.
As for their treatment of Japanese customers, not being ones ourselves we can not exactly claim to have all the info on that front. I have indeed heard of a number of annoying intermediaries used for Japanese payment methods the likes of which were never used in the Americas until now. I had at one time attempted to register a Japanese POL account and set it up for payment but the methods they used for payment at the time were much more monotonous and ludicrous than the current Click&Buy. If however they are now in fact able to pay Square Enix in a more direct method than other regions that would indeed be a small benefit of living in Japan to offset the constant earthquakes would it not?(0)Last edited by Kit_Katz; 08-07-2011 at 11:29 AM.
08-06-2011 10:23 AM #10it looks more like a tax since it differs between the people. so far seen 11 cents and 39 cents. Nothing to major. I pay more for a candy bar here in mass.
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