click and buy worked fine

[Octaviane]

Back in June, when the payment changes were announced, I made a post here specifically asking if we would be able to continue to pay with our 3D secured because it was never made clear, even after a Sticky by Camate was posted. Never once did SE say we could not directly use CC's to pay and none of us found that out for sure that we couldn't until July 27.

I don't know how much more proof, evidence or anything else Rosina wants before she will acknowledge that there is a problem for a lot of players. She uses someone else's personal banking information by her own admission to play because she doesn't want to give her own. Why is it ok to take the chance of messing up someone else's sensitive information but not her own? So it worked, big deal, many others did not and will not have that luxury. Her logic defies logic itself.

[Niyariko]

Is there a charge for click/Buy when u first register?

I was going thru the transfer process with one of my friend using screen sharing via Skype. He noticed that an extra dollar was charged from CnB for the Aug payment.

[svengalis]

If you use a credit card it works. My bank's ATM/Check card does not work. I had to call the bank which only gave me 48 to use the card. Obviously that is not going to work for continuous payments.

I did manage to use my Visa credit card but got an email from the bank in the form of fraud protection.(they wanted to make sure I wasn't being scammed)

I do think click and buy charges you an extra dollar for using their services as someone else said which is lame. I hope SE does offer an addition payment method which I will switch to cause I rather not use scam methods of payments.(Crysta, Click and Buy)

[Korpg]

People who want to have problems with this new system are going to find problems with this new system.

"It charged on the first of the month!" "It charged on the last of the month!" "It charged against my bank account too fast!" "It handled my information too slow!"

Yes, there will be problems, there always are problems, that is what happens if you handle thousands of transactions at once, there will be problems. Just because a problem happens to a superminority does not make the system horrible.

[Seyrena]

Just because a problem happens to a superminority does not make the system horrible.

And yet, the threads denouncing Click and Buy are hundreds of posts long.

How do you justify anyone at all suddenly not being able to pay to play FFXI, let alone a 'superminority', where before the transfer, they had been able to?

I am of the opinion that Square-Enix should clean house before this turns into a class action lawsuit.

[Korpg]

And yet, the threads denouncing Click and Buy are hundreds of posts long.

How do you justify anyone at all suddenly not being able to pay to play FFXI, let alone a 'superminority', where before the transfer, they had been able to?

I am of the opinion that Square-Enix should clean house before this turns into a class action lawsuit.

I'll agree with you, I'm not sure if SE noticed the amount of countries that Click and Buy doesn't support. But, like I said, people will find problems with things they don't like.

[Lukikii]

I signed up for Click and Buy and my charges went through fine as well. The verification dollar and change amounts that were processed the day I switched over were added to my C&B account and netted against one of my FFXI charges. I wasn't charged any additional fees other than what I normally pay for my subscriptions.

A few of my utility companies have contracted credit card payments out to 3rd parties, but I had never used Click and Buy before. While I'm happy it worked for me, I'm sorry to hear so many others having problems. It sucks.

[Zumi]

Not like the old system worked that well either, I know people who had to stop playing FFXI awhile ago when their cards expired because most new cards don't support 3ds that SE started to require.

[RAIST]

Originally Posted by Korpg
Just because a problem happens to a superminority does not make the system horrible.

True... but unfortunately that can be applied to any payment method, including the people who had issues with the POL billing.

The real issue at play here is still the fact that people are being forced into using C&B if they want any chance of paying the exact amount we are contractually obligated to pay SE every month....while one single region is NOT. And even then, with C&B, there is a chance that in the long run they may still wind up over paying in comparison (bank fees, or C&B's own fee structure).

Edit:
To further complicate things, some (for various reasons) simply can't use C&B and have to resort to Crysta, which also may not be available to them as an option eiither simply because of where they live or who their transactions would have to go through to purchase it.

[Soundwave]

they do a test charge. it is supposed to just be a pre-authorization and not actually process, but some have had it actually go through. Some have reported their bank charged them additional fees for various reasons due to the banks policies. Some have reported that the charge was in an alternate currency, causing them to pay a higher rate than they should have because of the exchange rate conversion. Other's have had C&B flat out rejected by their banks. Some can't even use C&B because C&B themselves don't provide service to their area (probly legal/regulatory issues), and don't find that out until the end of the registration process. Some are being told C&B is having trouble verifying the account and C&B requests them to contact them and are put on hold for extended times--when they do get through they are told to send them very sensitive documents like scanned passport or other photo ID, utility bills, even an actual BANKING STATMENT over unsecure medium like normal email.

All this has added up to a general distrust of them at this point.

And to add more insult, some of these have also discovered that SE doesn't extend Crysta to them because of legal issues that SE doesn't want to get mixed up with if they offer it. So, even if those users were to purchase cards for the points through playspan(or use a paypal account, etc)--they STILL can't pay via crysta either.

Thanks appreciate it.