Content ID

[JovialRat]

i hope i dont get charge for that reactivation Fee.. it wasnt pretty

[xbobx]

Where do you update payment details?

[xbobx]

nevermind thanks

[JiltedValkyrie]

This didn't work for me. I had to upgrade my MasterCard with SecureCode, but it has issues conflicting with my old address/new address so I'll just have to wait this out. I am not going to reactivate services an an exorbitant fee. XI is not that important to be paying so much for no reason.

[Kindjal]

1. They fucking do this on a weekend when they have no support.
2. They randomly cancel complete accounts.
3. They expect ME TO FIX THEIR FUCKUP AND CHARGE ME FOR IT?

I don't think so SE!

This is probably the most ridiculous thing i have ever encountered with a company.

[Bumbeen]

There's no reactivation fee lol.

[Kindjal]

There's no reactivation fee lol.

[Removed by Moderator according to the FINAL FANTASY XI FORUM Guidelines.]

Why do i even ahve to go through this. I have a valid Credit Card on record for 8 or 9 years. Never have i failed to pay once.

Why do i have to update my payment info now to re-activate my content id's that THEY deleted?

I can't enter the new CC info either because it crashes when it tries to open the 3D verification. [Removed by Moderator according to the FINAL FANTASY XI FORUM Guidelines.]

[Brucethemoose]

I got it done fine, I had to load POL directly from files so it wouldn't crash though. I'm a little concerned about the reactivation fee though. I don't wanna have to pay it if I don't have to. Since... I WAS playing just yesterday. :\

[vedder]

so basicall i have to update cc info and see if itll work then huh? fug me SE what kind of xxxx is this......... worst customer service ever, im tempted to just say screw it an walk at this point

[Lutschfactor]

ya. both my accounts come off my same card. my main character cant log in. but my other character i use can log in. i just talked with a GM. says to contact the support center. its the weekend as far as i know the support center is closed? at least teh GM said that one to after i asked him if it was closed on weekends. so basically we either have to wait for the reactivation maint. to be completed. or we r just screwed out of a month and have to pay again. which i can see happening. i woudlnt put it past them. been playing since 02. this is the only time its ever happend. it has happend 2-3 other times but a failure on my part to change CC #'s. so i didnt mess it up for u guys