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as posted in the very post you are quoting
"I reported him both to the GM through the helpdesk and the STF online forms,"

Its clear despite multiple ppl reporting this SE has done nothing. and...

So weeks later and the guy is still out there running at around 200-300% speed very Wednesday during gainEXP
I reported him both to the GM through the helpdesk and the STF online forms, but to no...

I used the ingame helpdesk.

I am unaware of any other methods

A few months back I reported a person that was:
- Bot'ing ( autofighting)
- Could walk through mobs with no hindrance
- Could use JA and WS when moving around

no response

Today my friend...