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  1. Recovery from Forum Technical Difficulties (Feb. 19, 20)

    During the time below, we experienced technical difficulties that prevented users from using the FINAL FANTASY XI forums.

    We are pleased to announce that the issue has been resolved and apologize...

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  2. Regarding Issues Confirmed in the Version Update (Feb. 12,13)

    The following issue was found after the version update on Feb. 12, 2020.
    We are currently working to fix the issue, so we thank you for your patience while the matter is being addressed.
    ...

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    Known Issue After Version Update (Feb. 12)

    We have confirmed the issue below following the version update of Feb. 11 (PST) / Feb. 12 (GMT), 2020.
    We are currently looking into the issue and we ask for your patience while it is being...

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    FINAL FANTASY XI Updated (Feb. 11, 12)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  5. Valefor World Delivery Service Technical Difficulties (Feb. 10)

    During the time below, we experienced technical difficulties with the Delivery Service on the Valefor World.

    We are pleased to announce that the issue has been addressed.

    We apologize for the...

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  6. Recovery from Valefor and Sylph World Technical Difficulties (Feb. 10)

    During the time below, we experienced technical difficulties with the Valefor World and certain areas in the Sylph World.

    We are pleased to announce that the issues have been addressed.

    We...

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  7. Valefor and Sylph World Technical Difficulties (Feb. 10)

    We are currently experiencing technical difficulties wherein players cannot access the Valefor World and certain areas of the Sylph World.

    The issue is currently being investigated and addressed,...

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    All Worlds Maintenance (Feb. 11, 12)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

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  9. Recovery from Square Enix Account Management System Issue (Feb. 7)

    We are pleased to announce that the technical difficulties with login to the Square Enix Account Management System has been resolved.

    We apologize for any inconvenience this may have caused.     ...

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  10. Square Enix Account Management System Issue (Feb. 7)

    We are currently experiencing technical difficulties with login to the Square Enix Account Management System.

    We apologize for any inconvenience and thank you for your patience while the matter is...

    (0)
  11. NA SQUARE ENIX Support Center Technical Difficulties (Feb. 3)

    We are currently experiencing technical difficulties preventing the North American SQUARE ENIX Support Center from providing email, chat, and phone support. Phone lines are still open but support...

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    Support System Maintenance (Jan. 26, 27)

    During the time period below, maintenance will take place for the support system.
    Please see below for details on what will be affected.

    ■Support Center
    The support center cannot be used during...

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    Regarding the End of Windows(R) 7 Support: Follow Up

    Thank for for playing FINAL FANTASY XI.

    As previously announced, Square Enix support for Windows(R) 7 on FINAL FANTASY XI will end on January 14, 2020.

    Microsoft will no longer provide security...

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  14. PlayOnline and Related Services Maintenance (Jan. 9, 10): Extended

    The ongoing PlayOnline network equipment maintenance is scheduled to end later than anticipated, on Jan. 9, 2020 at 22:00 (PST) / Jan. 10, 2020 6:00 (GMT).

    The FINAL FANTASY XI maintenance is...

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    FINAL FANTASY XI Updated (Jan. 9, 10)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  16. FINAL FANTASY XI Materials Usage License Revised

    A revision has been made to the FINAL FANTASY XI Materials Usage License. The year for the transcription privilege has been updated.

    The FINAL FANTASY XI Materials Usage License can be found on...

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  17. PlayOnline and Related Services Maintenance (Jan. 9, 10)

    At the following time, we will be performing maintenance of PlayOnline network equipment, as well as server maintenance in order to accompany a version update for FINAL FANTASY XI.

    We apologize...

    (0)
  18. Termination of Certain PlayOnline Services: Follow-up

    As previously notified, the following PlayOnline services have ended as of Thursday, December 26, 2019.

    * PlayOnline Mail Address Access
    * Sending and receiving of emails using PlayOnline Mail...

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    World Transfer Maintenance (Dec. 25)

    At the following time, we will be performing maintenance for the character’s World Transfer Service. During this period, this feature will be unavailable.

    We apologize for any inconvenience this...

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    World Transfer Maintenance (Dec. 17, 18)

    At the following time, we will be performing maintenance for the character’s World Transfer Service. During this period, this feature will be unavailable.

    We apologize for any inconvenience this...

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  21. Recovery from Account Management System Technical Difficulties (Dec. 11, 12)

    During the time period below, we experienced technical difficulties that prevented users from using the following PlayOnline and Final Fantasy XI operations.
    We are pleased to announce that the...

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    Current Known Issue (Dec. 10)

    We have confirmed an issue where Puppetmasters are unable to equip the weapon Voluspa Knuckles.

    We are currently looking into the issue and will provide more information and fixes as it becomes...

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  23. Regarding Duration of the World Transfer Service Discount

    Thank you for your continued support of FINAL FANTASY XI.

    We have identified a discrepancy between the announced end times and the actual duration for the World Transfer Service discount during...

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    FINAL FANTASY XI Updated (Dec. 9, 10)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
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    All Worlds Maintenance (Dec. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (1)
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