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Type: Posts; User: Qeepel

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  1. Replies
    13
    Views
    2,694

    Greetings TickTackToe, Thank you for taking...

    Greetings TickTackToe,

    Thank you for taking the time to write to us regarding your concerns with Game Masters not responding to your reports.

    We're very sorry to hear that you did not receive a...

    (0)
  2. Greetings GamerGiving, Thank you for taking...

    Greetings GamerGiving,

    Thank you for taking the time to write to us regarding your concerns with our item restoration process!

    First, we would like to deeply apologize for the confusion the...

    (1)
  3. Replies
    3
    Views
    3,459

    Greetings Lavastorm, Thank you for bringing...

    Greetings Lavastorm,

    Thank you for bringing this to our attention! We appreciate you've taken the time to submit a bug report and deeply apologize for any issue you've experienced with upgrading...

    (3)
  4. Hello! I'm sorry to hear that both of you...

    Hello!

    I'm sorry to hear that both of you are experiencing this kind of issue. Please try the following:

    Running a file check on your game data should help resolve the issue. Any corrupted data...

    (0)
  5. Replies
    10
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    1,885

    Hello darklordsidius, We appreciate that...

    Hello darklordsidius,

    We appreciate that you've brought this matter to our attention. I can see how this would be concerning for your friend after having placed a helpdesk ticket to report a...

    (0)
  6. Hello everyone, I'd like to remind everyone...

    Hello everyone,

    I'd like to remind everyone to please refrain from making inflammatory comments towards others and off topic discussions. Such language and actions is considered a violation of the...

    (7)
  7. Replies
    1
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    11,957

    Thank you for bringing this to our attention....

    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...

    (0)
  8. Replies
    3
    Views
    8,707

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  9. Replies
    3
    Views
    1,403

    Hello Godofgods, I'm sorry to hear that you...

    Hello Godofgods,

    I'm sorry to hear that you have encountered an aspect of game play that is not working correctly, and we apologize for any frustration it has caused. This issue has been brought...

    (0)
  10. Replies
    5
    Views
    10,689

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  11. Replies
    2
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    9,724

    Hello Beej, I'm really very sorry to hear...

    Hello Beej,

    I'm really very sorry to hear that you and your friends were unable to damage the NM. As Asymptotic had mentioned, it would seem that if the colonization rate is below 20%, the NM...

    (0)
  12. Replies
    6
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    11,139

    Hello iisoloii, As this seems like a...

    Hello iisoloii,

    As this seems like a techical issue you are experiencing, I will move your concern over to the technical support forum.

    -SQUARE ENIX MODERATOR

    (0)
  13. Replies
    2
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    2,271

    Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see that another poster has been helpful in providing a possible remedy to...

    (0)
  14. Thread: Aquaviel Reive

    by Qeepel
    Replies
    1
    Views
    2,008

    Thank you for bringing this to our attention....

    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...

    (0)
  15. Replies
    5
    Views
    11,120

    Hello Uscrulez2001, I'm sorry to hear that...

    Hello Uscrulez2001,

    I'm sorry to hear that you're having a problem getting the last kills you need. If possible, would you be able to let us know of the following:

    Which location where you...

    (0)
  16. Replies
    5
    Views
    2,267

    Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your...

    (0)
  17. Replies
    5
    Views
    2,309

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  18. Replies
    8
    Views
    3,726

    Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your...

    (0)
  19. Replies
    9
    Views
    4,969

    Hello Divimise, I'm very sorry to hear that...

    Hello Divimise,

    I'm very sorry to hear that you've lost items due to time remaining in your area when items are in your treasure pool. Items do indeed spend a maximum of 5 minutes in the treasure...

    (1)
  20. Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  21. Replies
    1
    Views
    1,847

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  22. Thread: reive glitch

    by Qeepel
    Replies
    5
    Views
    2,756

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (1)
  23. Thank you for bringing this to our attention....

    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...

    (0)
  24. Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  25. Replies
    2
    Views
    1,749

    Hello! I'll go ahead and move your report...

    Hello!

    I'll go ahead and move your report over to localization so that they are aware.

    Any changes, news or updates regarding this matter will either be made directly to this post, or on...

    (0)
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