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How do I get a hold of them for that service? Also do you think they would make an exception in my case?

Uninstalled and re-installed using the web site and it fixed the issue. However, I do need to figure out what I might have dropped. Does SE recover dropped items?

So is there people working on this or are we just out of luck because we bought the game off steam?

1.
I have installed via steam. However, I do not own a physical copy so I do not have another method of re-installing. I have installed the game in September of last year and have had no other...

Platform: Windows 10
ISP: South Central
Type of Internet Connection: Land-Line
Date & Time: May 17
Frequency: Continuous
Character Name: Sivara
Race: HumeF
World: Behamut
Main Job: Red Mage,...

Platform: Windows
ISP: South Central
Type of Internet Connection: Land-Line
Internet Connection Speed: Irrelevant
Date & Time: April 1st to current
Frequency: Continuous
Character Name: Sivara...

I have attempted raising a new chocobo and for about the last month the chocobo will not raise its stats at all, no matter what I do. I have attempted using items that slightly raise stats and I have...

I am not sure why but when ever I try to use a nexus cape the item says the following:

The leader of the party is either outside the range of warp or is in an area you have not visited before.
...

After using it again a few times today I have found it is just when I am using boost. Are they planning on fixing it any time soon?

Yes. However, this did not push the char to continue fighting. Instead, the effect would eventually run out or maju would kill the target so I could find a new one. Then she would attack normally.

Platform: Windows
ISP: not sure
Type of Internet Connection: CATV
Internet Connection Speed: 15Mbps
Date & Time: Sep. 30, 2018 5-10:00 MST
Frequency: Usually
Character Name: Sivara
Race: HumeF...