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Armangetto,

The information provided by RAIST is on the right track; a problem like this can be caused by the connection from your machine to the server hosting that particular zone is being...

Scarlett1208,

Installation on the Xbox360 for the PlayOnline and FINAL FANTASY XI software is unlike anything else on the system, and as such can be corrupted if you do the file transfer from an...

jwil952,

We do apologize for the continued problems you are experiencing when trying to log into the game. That particular error code is caused when one or more of the ports used by FINAL FANTASY...

Cyrusskorrey,

RAIST is correct. The only way to install FINAL FANTASY XI and the first four expansions is through the physical software. Unfortunately it is not possible to ‘download’ the...

Altalus,

While we do apologize that the recent changes to PlayOnline are giving you some difficulty, unfortunately this forum is not the proper avenue for discussion of such issues. As we have...

vavant,

We would like to apologize for the problems you are experiencing, and we can offer a few suggestions to try to assist you in resolving this problem.

Suggestions:
1. Check to make sure...

RevidnaV,

The information provided by Dragoy is correct. For anything related to the link between a PlayOnline account and an Xbox LIVE GamerTag, you’ll need to contact the SQUARE ENIX Support...

UltraPro,

As indicated by RAIST, your only option would be to purchase the game through one of the many digital retailers who are offering it. There is no current option to legitimately download...

Cuthbertauge,

We do apologize for the continued problems you are experiencing when trying to log into the game. We do have a few suggestions on how to resolve this, provided below:

Suggestions:...

Leatherneck,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before...

Rallorn,

The information contained in one of the *.dmp files may help us determine exactly what is failing on your system. These types of errors generally occur when the software is attempting to...

Babycakes,

For assistance with any account-related issues, please contact the SQUARE ENIX Support Center. This forum is for the discussion of technical issues with FINAL FANTASY XI itself, and not...

Konoruck,

As mentioned by Belmonts, and as intended by my original post, even if you are on one of the consoles, if you are using a router or hybrid modem to share your internet connection with...

Badfish,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we...

Fyesan,

Unfortunately we were experiencing technical difficulties with the Auction House and search function. However we are pleased to report that this has since been resolved, as announced on...

Drutaru,

The automated Character Reactivation Service provided through the PlayOnline website is still unavailable, as you can see. However the information provided by Dragoy is correct; we have...

Ramenuzumaki,

This does not sound so much a connection issue as an installation issue. It sounds like FINAL FANTASY XI is either not installed, or just not installed properly. We would recommend...

sharpe5062,

We would like to apologize for the problems you are experiencing, and we can offer a few suggestions to try to assist you in resolving this problem.

Suggestions:
1. Check to make...

IIjakeHFF,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we...

fatalflaw,

We do apologize for the problems you are having with the game. The lockup / crash you are experiencing could be caused by a video card or display related problem. When you encounter a...

RDV80,

We do apologize for the problems that you are experiencing in getting the game installed. We have a couple of questions, and a couple of suggestions for you. First, the questions:
...

Davidday,

Dragoy and Ziyyigo-Tipyigo are both correct in what information they’ve provided. As long as the expansions and add-ons are registered to the PlayOnline service account you are using,...

Konoruck,

Problems with cutscenes can be caused by connection difficulties, especially during the transition, as your system awaits data from the servers in Japan. If that data is being blocked...

Sunako,

While we can appreciate the difficulty one may have locating a copy of a game no longer actively stocked by most retailers, the Technical Support forum is not the correct place to seek out...

Robmelee,

While we can appreciate the difficulty one may have locating a copy of a game no longer actively stocked by most retailers, the Technical Support forum is not the correct avenue to try...