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Type: Posts; User: Qeepel

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  1. Replies
    13
    Views
    2,046

    Greetings TickTackToe, Thank you for taking...

    Greetings TickTackToe,

    Thank you for taking the time to write to us regarding your concerns with Game Masters not responding to your reports.

    We're very sorry to hear that you did not receive a...

    (0)
  2. Greetings GamerGiving, Thank you for taking...

    Greetings GamerGiving,

    Thank you for taking the time to write to us regarding your concerns with our item restoration process!

    First, we would like to deeply apologize for the confusion the...

    (1)
  3. Replies
    3
    Views
    3,380

    Greetings Lavastorm, Thank you for bringing...

    Greetings Lavastorm,

    Thank you for bringing this to our attention! We appreciate you've taken the time to submit a bug report and deeply apologize for any issue you've experienced with upgrading...

    (3)
  4. Hello! I'm sorry to hear that both of you...

    Hello!

    I'm sorry to hear that both of you are experiencing this kind of issue. Please try the following:

    Running a file check on your game data should help resolve the issue. Any corrupted data...

    (0)
  5. Replies
    10
    Views
    1,849

    Hello darklordsidius, We appreciate that...

    Hello darklordsidius,

    We appreciate that you've brought this matter to our attention. I can see how this would be concerning for your friend after having placed a helpdesk ticket to report a...

    (0)
  6. Hello everyone, I'd like to remind everyone...

    Hello everyone,

    I'd like to remind everyone to please refrain from making inflammatory comments towards others and off topic discussions. Such language and actions is considered a violation of the...

    (7)
  7. Replies
    1
    Views
    11,372

    Thank you for bringing this to our attention....

    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...

    (0)
  8. Replies
    3
    Views
    8,205

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  9. Replies
    3
    Views
    1,354

    Hello Godofgods, I'm sorry to hear that you...

    Hello Godofgods,

    I'm sorry to hear that you have encountered an aspect of game play that is not working correctly, and we apologize for any frustration it has caused. This issue has been brought...

    (0)
  10. Replies
    5
    Views
    10,195

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  11. Replies
    2
    Views
    9,259

    Hello Beej, I'm really very sorry to hear...

    Hello Beej,

    I'm really very sorry to hear that you and your friends were unable to damage the NM. As Asymptotic had mentioned, it would seem that if the colonization rate is below 20%, the NM...

    (0)
  12. Replies
    6
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    10,606

    Hello iisoloii, As this seems like a...

    Hello iisoloii,

    As this seems like a techical issue you are experiencing, I will move your concern over to the technical support forum.

    -SQUARE ENIX MODERATOR

    (0)
  13. Replies
    2
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    2,167

    Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see that another poster has been helpful in providing a possible remedy to...

    (0)
  14. Thread: Aquaviel Reive

    by Qeepel
    Replies
    1
    Views
    1,970

    Thank you for bringing this to our attention....

    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...

    (0)
  15. Replies
    5
    Views
    10,520

    Hello Uscrulez2001, I'm sorry to hear that...

    Hello Uscrulez2001,

    I'm sorry to hear that you're having a problem getting the last kills you need. If possible, would you be able to let us know of the following:

    Which location where you...

    (0)
  16. Replies
    5
    Views
    2,226

    Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your...

    (0)
  17. Replies
    5
    Views
    2,277

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  18. Replies
    8
    Views
    3,677

    Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your...

    (0)
  19. Replies
    9
    Views
    4,839

    Hello Divimise, I'm very sorry to hear that...

    Hello Divimise,

    I'm very sorry to hear that you've lost items due to time remaining in your area when items are in your treasure pool. Items do indeed spend a maximum of 5 minutes in the treasure...

    (1)
  20. Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  21. Replies
    1
    Views
    1,805

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  22. Thread: reive glitch

    by Qeepel
    Replies
    5
    Views
    2,718

    Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (1)
  23. Thank you for bringing this to our attention....

    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...

    (0)
  24. Hello! I'll go ahead and submit your...

    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...

    (0)
  25. Replies
    2
    Views
    1,704

    Hello! I'll go ahead and move your report...

    Hello!

    I'll go ahead and move your report over to localization so that they are aware.

    Any changes, news or updates regarding this matter will either be made directly to this post, or on...

    (0)
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