Greetings Kylos,
Our GM team has been trying to reach out to you but were unable to. They should be attempting to reach out to you again once you log in, so we would appreciate if you can please...
(3)
Type: Posts; User: Qeepel
Greetings Kylos,
Our GM team has been trying to reach out to you but were unable to. They should be attempting to reach out to you again once you log in, so we would appreciate if you can please...
Greetings,
We want to thank you for taking the time to let us know of your concerns regarding possible third party program use. We certainly understand how disconcerting it can be to see...
Greetings Tsukihika!
Thank you for your feedback and for sharing your concerns!
In response to your concern regarding bug reports, please rest assured that we do not ignore bug reports and...
Greetings TickTackToe,
Thank you for taking the time to write to us regarding your concerns with Game Masters not responding to your reports.
We're very sorry to hear that you did not receive a...
Greetings GamerGiving,
Thank you for taking the time to write to us regarding your concerns with our item restoration process!
First, we would like to deeply apologize for the confusion the...
Greetings Lavastorm,
Thank you for bringing this to our attention! We appreciate you've taken the time to submit a bug report and deeply apologize for any issue you've experienced with upgrading...
Hello!
I'm sorry to hear that both of you are experiencing this kind of issue. Please try the following:
Running a file check on your game data should help resolve the issue. Any corrupted data...
Hello darklordsidius,
We appreciate that you've brought this matter to our attention. I can see how this would be concerning for your friend after having placed a helpdesk ticket to report a...
Hello everyone,
I'd like to remind everyone to please refrain from making inflammatory comments towards others and off topic discussions. Such language and actions is considered a violation of the...
Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...
Hello!
I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...
Hello Godofgods,
I'm sorry to hear that you have encountered an aspect of game play that is not working correctly, and we apologize for any frustration it has caused. This issue has been brought...
Hello!
I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...
Hello Beej,
I'm really very sorry to hear that you and your friends were unable to damage the NM. As Asymptotic had mentioned, it would seem that if the colonization rate is below 20%, the NM...
Hello iisoloii,
As this seems like a techical issue you are experiencing, I will move your concern over to the technical support forum.
-SQUARE ENIX MODERATOR
Hello,
Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see that another poster has been helpful in providing a possible remedy to...
Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some...
Hello Uscrulez2001,
I'm sorry to hear that you're having a problem getting the last kills you need. If possible, would you be able to let us know of the following:
Which location where you...
Hello,
Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your...
Hello!
I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...
Hello,
Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your...
Hello Divimise,
I'm very sorry to hear that you've lost items due to time remaining in your area when items are in your treasure pool. Items do indeed spend a maximum of 5 minutes in the treasure...
Hello!
I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...
Hello!
I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...
Hello!
I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on www.PlayOnline.com and...
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