EU Support Centre Technical Difficulties (Mar. 12)

The European Square Enix Support Centre is currently experiencing technical difficulties, causing the chat and phone service to be unavailable.

We are working to resolve these issues and will provide an update once we have more information.

[Date & Time]
From Mar. 12, 2019 at 15:40 (GMT)

[Details]
Network issues impacting chat and phone support

[Affected Services]
European SQUARE ENIX Support Centre
・Chat support
・Phone support

At the time below, chat and phone support was unavailable for the European SQUARE ENIX Support Centre due to technical difficulties.

We are pleased to announce that the issue has been addressed. We apologise for any inconvenience this may have caused.

[Date & Time]
Mar. 12, 2019 15:40 to Mar. 13, 2019 10:00 (GMT)

[Cause]
・Server Issues

[Details]
Network issues impacting chat and phone support

[Affected Services]
SQUARE ENIX Support Centre
・Chat support
・Phone support