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EU support is currently only available by phone due to technical issues. As a result of these problems, we are also unable to provide account-related support.
We apologise for any inconvenience this may cause and will update as soon as possible.
[Date & Time]
Sep. 28, 2016 since 8:00 (GMT)
[Details]
Chat and email support unavailable
[Cause]
Technical issues
[Affected Service]
Chat and email support
At the following time, EU support experienced technical difficulties causing the chat and email services to be unavailable.
We are pleased to announce that the issues have been addressed.
We apologise for any inconvenience this may have caused.
[Date & Time]
Sep. 28, 2016 from 08:00 to 11:30 (GMT)
[Details]
Technical difficulties
[Cause]
Network issue
[Affected Services]
Chat and email support