European GM Petition Service Technical Difficulties (Jul. 30)

We are currently experiencing technical difficulties with the European GM Petition Service.
The issue is currently being addressed, and new updates will follow as additional information becomes available.

The North American GM petition service is operating as normal and users may still place GM calls for urgent issues.
However, please be aware that there may be significant delays until these GM calls can be answered.

We apologise for the inconvenience.

[Date & Time]
From Jul. 30, 2018 1:34 (GMT)
From Jul. 30, 2018 2:34 (BST)

[Details]
- European GM petition service unavailable.

[Cause]
Under investigation

[Affected Services]
- FINAL FANTASY XIV

We experienced technical difficulties with the European GM Petition Service.

We are pleased to announce that the issue has been resolved, and we apologise for any inconvenience this may have caused.

[Date & Time]
Jul. 30, 2018 1:34 to 9:15 (GMT)
Jul. 30, 2018 2:34 to 10:15 (BST)

[Details]
European GM petition service was unavailable.

[Cause]
Network Outage

[Affected Services]
- FINAL FANTASY XIV