White Mage / Protectra V issues.

Platform:
PC

ISP:
Time Warner/Spectrum

Type of Internet Connection:
Cable 200/20mbps


Date & Time:
Current - 5/24/2019

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always

Character Name:
Msgflavored

Race:
Mithra

World: Asura

Main Job: White Mage/Scholar

Area and Coordinates: All



NPC Name:
None



Steps:

https://prnt.sc/ntcsja

Basically I'm unable to merit the spells "Protectra" and "Shellra" tier V. When I bought the scrolls from Hakim in Lower Jeuno, and the screenshot above shows how they appear in my inventory.

The spells still show up in my merit list http://prntscr.com/ntcvao
However I'm unable to allocate merit points to them.

I've attempted relogging, dying to delevel to 74 and trying again. Job switching, prayers to satan, even attempting ingame bug reports.

If you guys can resolve this for me, I'd appreciate being able to actually play white mage.

Hmmm...

These categories were removed in the last update, and replaced with something else. The spells are now scrolls bought on the AH/elsewhere.

It looks like your FFXI software has not updated correctly. Are you using the steam edition?