Forum Top: Technical Support

Hello, I’m writing in the hope that someone from the support or community team can review my case properly, as I’ve been unable to get any...

I have encountered the same issue that the person in this thread encountered. I have posted the link below. Although Merlore resolved the issue, I do...

So seems to be a permanent effect maybe a bug now since last update, On the character selection Screen the correct cosmetics armor/armor on current...

Details: When I fish both Ebisu +1 and Lu Shangs +1 do not have the glow effect. The effect is seen by others around me that are also fishing with...

Years back I created a hume character. I logged in recently and although the character had the same name, he was an elvaan and the...

after being logged in today without issues, I lost connection to the server. when I tried to relog in, I am able to log in, but then get a POL-0033...

I have been having problems logging onto the pol server and FF11. This seems to have happened since the last update and is affecting both myself and...

I know, 0011 is node routing issues, but I tried all but two of the listed remedies (I don't use VPNs, and I don't currently have access to a long...

i ran into a bit of a pickle trying to thief AF so my character is actively on the quest "hitting the marquisate" i have all the other pieces of...

Platform:windows ISP:at and t Type of Internet Connection: Internet Connection Speed:fiber Date & Time:12:02 8/3/25 Frequency:happened 6x...

The software needs to be updated.

I have encountered the same issue that the person in this thread encountered. I have posted the link below. Although Merlore resolved the issue, I do...

I had gotten the quest a while back quit and came back I have the Trial Blade for the WSs but I do not have the quest in my log and Gaddiux wont talk...

Hello Can you please put the Bonanza moogle from which you trade the pearl for prize collection ? I just came back from vacation and I had a rank 2...

Platform:windows ISP:at and t Type of Internet Connection: Internet Connection Speed:fiber Date & Time:12:02 8/3/25 Frequency:happened 6x...

Hello! I’ve checked the recent update: http://www.playonline.com/pcd/topics/ff11eu/detail/22645/detail.html I noticed this: "- The ability to...

Last number of Bonanza is 8 so why is rank 3 prize not available for people with number 8?

Hello. I bought the seekers edition and followed the instructions given to me, only to find it led me to register the code to a new POL account by...

Platform: Windows ISP: Metronet Type of Internet Connection: wifi Internet Connection Speed: 60Mbps Date & Time:7/5/2025 7:00pm EST Frequency:...

I am getting POL-0033 server rejected connection. I have talked to support on the phone two times, they said to make a forum post. Game works on my...