Forum Top: General

Following the version update that took place on Dec. 15, 2011, the issues listed below have been confirmed. Investigation and recovery work is...

We would like to announce a new function enabling players to link character data to their forum profiles. This feature will go live as part of the...

At the following time, the GM petition service will be unavailable due to internal network maintenance. Please be advised that the European GMs will...

We have identified the following issue after the version update that took place on Dec. 14, 2011. - An issue wherein equipping a relic or mythic...

We have identified the following issues after the version update that took place on Feb. 13, 2012. - An issue wherein a character cannot be...

We are continuing to work on resuming the Character Reactivation Service, which was temporarily suspended following the start of the Square Enix...

In observance of the Christmas and New Year holidays, the European SQUARE ENIX Support Centre will be operating during the following hours. Dec....

Thank you for your continued use of the PlayOnline service. This is a reminder that registration server maintenance will be held in the near...

At the following time, the GM petition service will be unavailable due to emergency network maintenance. Please note that during this time, the...

At the following time, the GM petition service will be unavailable due to office renovation. Please note that during this time, the North American...

Following the version update that took place on Dec. 15, 2011, the issue listed below has been confirmed. Investigation and recovery work is...

On Sep. 21, 2011, we began delivering the "rounsey wand" in-game item to all players who completed the Square Enix account transfer within the...

As of July 14, 2011, we have confirmed the following issue. Investigation and recovery work is currently underway. We ask for your patience in this...

At the following time, the GM petition service will be unavailable due to the current volatile situation in London. Please be advised that the...

The following has been added as a new option for adding Square Enix Crysta to pay for service fees on your Square Enix account. - Details of the...

At the following times, the GM petition service will be unavailable due to emergency network maintenance. Please note that during this time, the...

Thank you for your continued use of the PlayOnline service. This is a reminder that registration server maintenance will be held in the near...

On September 24th 2009, an official item of merchandise called the "Chirping Chocobo Chick" went on sale and contained a campaign code for an in-game...

In observance of the Summer Bank Holiday, the European SQUARE ENIX Support Centre will be closed on Aug. 29, 2011. Live support via the SQUARE...

Recently, we have confirmed an issue wherein players in Grauberg (S) will leave their summoned avatars out while they’re AFK and let the avatars...