Forum Top: Important Notices

The Android version of the SQUARE ENIX Software Token has been updated to version 1.6.3, which is compatible with the upcoming release of the Android...

To improve the security of PlayOnline's services, we ask that you transfer your PlayOnline ID to a Square Enix account. If you have not yet completed...

Currently, we are receiving an increased number of contacts from users who are reporting that their accounts have been compromised. We have...

This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

This is an important reminder for customers with PlayOnline IDs or Square Enix accounts. Your PlayOnline IDs, Square Enix accounts, and their...

Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

It has come to our attention that certain individuals are attempting to direct players to a fake log-in page for the FINAL FANTASY XI Linkshell...

There has been an increase in the number of unauthorized access since November 15, 2011. The cause for this is still under investigation; however, it...

The FINAL FANTASY XI User Agreement and FINAL FANTASY XI Software License Agreement have been revised. Please be aware that the revised FINAL FANTASY...

It has come to our attention that certain individuals are attempting to direct players to a fake log-in page for the Square Enix Account Management...

To improve the security of PlayOnline's services, we ask that you transfer your PlayOnline ID to a Square Enix account. If you have not yet completed...

We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

Thank you for your continued support of FINAL FANTASY XI. We have identified a discrepancy between the announced end times and the actual duration...

We regret to inform you that Final Fantasy XI / PlayOnline will no longer support Windows XP in accordance with the following schedule. Due to the...

We regret to inform you that Final Fantasy XI / PlayOnline will no longer support Windows XP in accordance with the following schedule. Due to the...

If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

Due to the extraordinary circumstances and fast evolving global situation the world is facing with the COVID-19 pandemic, we want to update you on...

This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...